What to check, in order
- Wipe up and look
Dry any water you can see, then run a new cycle to check it's a real leak and not a spill.
- Switch off and check the supply hose
Switch off at the circuit breaker: the dishwasher won't turn itself off while the sensor is wet. Check the supply hose along its length and at both ends, and tighten a loose connection.
- Check the door seal and spray nozzles
Push a displaced door seal back into line and clean it with mild soap. Clear food from the spray nozzles too: a blocked one can aim water at the seal.
- Check the detergent
Use dishwasher detergent only, never washing-up liquid, and don't overfill the dispenser. Wipe up spilled rinse aid with a wet cloth.
- Level it
Adjust the three or four levelling feet. A dishwasher that isn't level can stop the door closing fully, or let water pool at the door.
- No leak you can see?
Leave the power off for a while so water near the sensor can dry, then switch back on. If you've just connected a waste disposal unit, check its knockout cap was removed.
When to call an engineer
If it comes back, or water is escaping from inside the machine. Samsung UK lists worn drain pump seals, a faulty tub and a damaged detergent dispenser as jobs for its service centre.
Good to know
- Samsung UK says a small hole in a hose can be covered with insulating tape for now, but to contact its service centre if that doesn't stop it.
- On Waterwall models, Samsung US says to check that no dishes or utensils are stopping the water reflector from moving.
Parts people end up buying
Only if the checks above point to a part. Match it to your model number first: it's on a label on the edge of the door or the side of the tub.
- Water supply lineSearch on Amazon
- Door sealSearch on Amazon
Affiliate links: as an Amazon Associate I earn from qualifying purchases, at no extra cost to you. It never changes a verdict.
Checked against
- Samsung US: dishwasher error codes
- Samsung US: dishwasher leaking or showing a leak code
- Samsung UK: 5C/5E, 4C/4E and LC/LE on a dishwasher
Last reviewed September 2026. Manufacturers update their pages, and your manual is the final word.