What it means
On US and Canadian models with rotating spray arms (rotary models), 1E and IE mean something else: the inside is too hot, the same error as HC. If you're not sure which type you have, your manual will say.
What to check, in order
- Clean the fine filter
It's at the bottom of the tub. Take it out and rinse off food and debris; your manual shows how it comes apart.
- Use dishwasher detergent
Samsung UK says to check you're using detergent made for dishwashers.
- Load evenly
Spread the dishes evenly across the racks.
- Reset
Turn the dishwasher off, wait 5 minutes, and start again.
- Rotary model in the US or Canada?
Treat it like HC: switch off at the breaker for 30 seconds, empty the dishwasher, add detergent and run a Normal cycle.
When to call an engineer
If the filter is clean and the code keeps coming back. Samsung says to contact its service centre.
Parts people end up buying
Only if the checks above point to a part. Match it to your model number first: it's on a label on the edge of the door or the side of the tub.
- Filter assemblySearch on Amazon
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Checked against
- Samsung US: dishwasher error codes
- Samsung UK: what the error codes on your dishwasher mean
- Samsung Australia: dishwasher information codes
Last reviewed September 2026. Manufacturers update their pages, and your manual is the final word.