SAMSUNGDISHWASHER

Samsung · Dishwasher

Samsung 3C error code

Wash pump problem

The dishwasher fills with water, but the wash never starts and nothing sprays. Samsung calls it a pump operation error.

Also shown as 3E

Worth repairing?

Get a quote first

A new wash pump is one of the bigger dishwasher repairs, so weigh the price against the age of the machine.

Got a quote? Check if it's worth paying

Can you do it yourself?

Tricky

5 minutes to restart

Before you start

  • Unplug it before you touch anything inside.

What it means

3E is different on US and Canadian models: there it means the incoming hot water is too hot, and Samsung says the supply shouldn't be set above 176°F (80°C). On UK models, 3E is the same pump error as 3C.

What to check, in order

  1. Restart

    Switch the dishwasher off, wait a minute, and start the cycle again.

  2. 3E on a US or Canadian model?

    Check the hot water supply isn't set above 176°F (80°C), and turn it down if it is.

When to call an engineer

If 3C comes back. Samsung US says the pump has failed, and to contact its service centre.

A repair visit will usually check the motor, its speed sensor and the electronics that drive it.

Before you book
  • Note the model and serial number. They're on a label on the edge of the door or the side of the tub.
  • Write down the exact code, and what the appliance was doing when it appeared.
  • Check whether it's still under warranty. If it is, the repair may cost you nothing.

Parts people end up buying

Only if the checks above point to a part. Match it to your model number first: it's on a label on the edge of the door or the side of the tub.

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Checked against

Last reviewed September 2026. Manufacturers update their pages, and your manual is the final word.

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