UK & Ireland

Worcester Bosch error codes

Worcester Bosch Greenstar boilers show a fault as a two-character code, such as EA or E9. On Greenstar i and Si boilers a three-digit number appears under it, as in EA 227. The Greenstar 4000 shows a number on its own, such as 1017.

  • 13 codes
  • Boilers
  • Checked against official pages
WORCESTER BOSCHBOILER

Boilers 13 codes

EA 227 No flame detected

The boiler couldn't detect a flame, so it has locked out.

Usually free

1017 System pressure too low

The water pressure in your heating system is too low.

Usually free

A1 Pump has run dry

The boiler's pump has been running without enough water in the system, so the boiler has locked out.

Worth fixing

E9 Overheat: safety limiter tripped

A safety thermostat or temperature limiter has tripped because part of the boiler got too hot, so the boiler has locked out.

Deal with it now

C6 Fan speed fault

The boiler's fan isn't turning at the right speed, so the boiler has stopped.

Get a quote first

D5 Condensate pump fault

On Worcester's Greenstar FS CDi floor-standing boilers, d5 means a fault with the condensate pump, which pumps the boiler's waste water away.

Worth fixing

E2 Heating flow sensor fault

The temperature sensor (NTC) on the heating flow is faulty, so the boiler can't read the water temperature.

Worth fixing

F0 Internal error

The boiler's control board has reported an internal error and locked the boiler out.

Get a quote first

EA 229 Flame lost while running

The burner lit, but the flame went out while the boiler was running, so it has locked out.

Usually free

EA 234 Gas valve electrical fault

The boiler has found an electrical problem with its gas valve, such as a coil that's disconnected, so it has locked out.

Get a quote first

CE 207 System water pressure too low

The heating system has lost water pressure.

Usually free

2964 Water flow through the boiler too low

Not enough water is flowing through the boiler's heat exchanger.

Usually free

A8 Lost contact with the heating controls

The boiler has lost communication with its programmer or room control.

Get a quote first

No codes of that type for this brand.

Good to know

  • Resetting depends on the model. Greenstar CDi Classic: hold the reset button for 3 seconds. Greenstar i and Si: press the reset button briefly once. Greenstar 4000: hold the up and down arrow keys until Reset shows.
  • Some codes can't be cleared by a simple reset. When you call Worcester about a fault, give the code and the three-digit number under it.
  • Worcester's general advice on pressure is 1 to 1.5 bar on the gauge when the system is cool. Topping up once or twice a year is normal.
  • Before you call anyone, check the gas: do your cooker or hob work, and if you have a prepayment meter, is there credit on it?
  • If you smell gas, turn it off at the meter and call the National Gas Emergency Service on 0800 111 999.

Official help pages

Every code page links the exact pages it was checked against. Last reviewed October 2026.

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