SAMSUNGWASHER

Samsung · Washing machine

Samsung UE error code

Unbalanced load

The drum couldn't spread the laundry evenly enough to spin safely, so the washer stopped itself. It also shows as Ub, and as E4 on older models. Samsung says this is not a fault.

Also shown as Ub Ur E4

What to check

Checked against 3 official sourcesReviewed October 2026

Worth repairing?

Not a fault

Nothing to repair. The machine is protecting itself.

Can you do it yourself?

Very easy

About 2 minutes

Before you start

  • Low risk: nothing to open up.

What to check, in order

  1. Rebalance the load

    Open the door and spread the washing out by hand, or add or take out a few items.

  2. Don't spin one big item on its own

    Samsung notes that a bath mat or a large towel won't spin alone. Add two or three more towels and run a spin again.

  3. Level the machine

    It should stand on a flat, solid floor and not rock when you push a corner.

When to call an engineer

Only if it keeps happening with normal, mixed loads on a level machine.

Good to know

  • On some US models, Ur means the washer is retrying the spin by itself. Give it a minute.

Quick answers

What does the Samsung UE error code mean?

The drum couldn't spread the laundry evenly enough to spin safely, so the washer stopped itself. It also shows as Ub, and as E4 on older models. Samsung says this is not a fault.

Can I fix Samsung UE myself?

Very easy (about 2 minutes). Start with: rebalance the load; don't spin one big item on its own; level the machine. Only if it keeps happening with normal, mixed loads on a level machine.

Is Samsung UE worth repairing?

Not a fault. Nothing to repair. The machine is protecting itself.

Checked against

Last reviewed October 2026. Manufacturers update their pages, and your manual is the final word. Spotted a mistake? Email contact@appliance-error-codes.com.

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