What to check, in order
- Close it until it clicks
Push firmly.
- Free any trapped laundry
And try a slightly smaller load.
- Check the child lock
If your machine has a mechanical child lock inside the door, turn it off with a coin.
When to call an engineer
If it keeps happening, the door lock may be faulty.
Parts people end up buying
Only if the checks above point to a part. Match it to your model number first: it's on a label inside the door, around the door frame or on the back.
- Door lockSearch on Amazon
Affiliate links: as an Amazon Associate I earn from qualifying purchases, at no extra cost to you. It never changes a verdict.
Checked against
Last reviewed September 2026. Manufacturers update their pages, and your manual is the final word.