ANY MAKEWASHER

Any make · Washing machine

E2 error code on a washing machine

Door lock fault

The door lock has failed, so the machine won't start or won't release the door. The drum can't spin until the machine is sure the door is locked.

Also shown as E02

Worth repairing?

Worth fixing

Door locks are among the cheapest and most routinely replaced parts on a washing machine.

Can you do it yourself?

Moderate

30 to 45 minutes

Before you start

  • Unplug it before you touch anything inside.

What to check, in order

  1. Check the seal

    Make sure nothing is caught in it.

  2. Close it firmly

    The door should shut fully with a click.

  3. Listen when a cycle starts

    If the latch is visibly damaged, or the lock makes no sound, the door interlock needs replacing.

When to call an engineer

If you'd rather not take the front panel off to reach the lock.

Parts people end up buying

Only if the checks above point to a part. Match it to your model number first: it's on a label inside the door, around the door frame or on the back.

Affiliate links: as an Amazon Associate I earn from qualifying purchases, at no extra cost to you. It never changes a verdict.

About this code

Unbranded and less common appliances don't publish one shared code list, so this page gives the most common meaning across makers. Your manual is the final word, and the model number that finds it is on a label inside the door, around the door frame or on the back.

Last reviewed September 2026.

↑ ↓ to moveEnter to openTip: add the brand, like samsung 4e