What to check, in order
- 2018 and earlier models
Open the right-hand fridge door. Press and hold Refrigerator and Ice Plus together for 5 seconds. The panel beeps and shows the temperature settings when demo mode is off.
- 2019 and newer models
Open either fridge door. Press and hold Ice Plus and Refrigerator, then, still holding Refrigerator, press Ice Plus 3 times. The panel beeps and shows the temperature settings.
- Listen for the beeps
You'll hear a beep when you first press the buttons: keep holding until a second beep. If there's no first beep, let go and try again. Button positions vary by model.
- Panels with Fridge and Express Frz
Open the fridge door, hold Fridge and press Express Frz 3 times. On some models you hold Fridge and Express Frz together for 3 seconds instead.
When to call an engineer
Only if none of these works for your panel. Your manual has the exact buttons for your model.
Quick answers
What does the LG OFF error code mean?
The fridge is in demo (display) mode. LG says it turns off all cooling in the fridge and freezer so it can be shown in a shop, while the lights and controls still work.
Can I fix LG OFF myself?
Very easy (about 5 minutes). Start with: 2018 and earlier models; 2019 and newer models; listen for the beeps. Only if none of these works for your panel. Your manual has the exact buttons for your model.
Is LG OFF worth repairing?
Not a fault. The fridge is doing what it's set to do. Turning demo mode off is all it needs.
Checked against
Last reviewed October 2026. Manufacturers update their pages, and your manual is the final word. Spotted a mistake? Email contact@appliance-error-codes.com.