LGFRIDGE

LG · Fridge or freezer

LG OFF error code

Demo mode: lights on, no cooling

The fridge is in demo (display) mode. LG says it turns off all cooling in the fridge and freezer so it can be shown in a shop, while the lights and controls still work.

Worth repairing?

Not a fault

The fridge is doing what it's set to do. Turning demo mode off is all it needs.

Can you do it yourself?

Very easy

About 5 minutes

Before you start

  • Keep an eye on food temperatures until it's fixed.

What to check, in order

  1. 2018 and earlier models

    Open the right-hand fridge door. Press and hold Refrigerator and Ice Plus together for 5 seconds. The panel beeps and shows the temperature settings when demo mode is off.

  2. 2019 and newer models

    Open either fridge door. Press and hold Ice Plus and Refrigerator, then, still holding Refrigerator, press Ice Plus 3 times. The panel beeps and shows the temperature settings.

  3. Listen for the beeps

    You'll hear a beep when you first press the buttons: keep holding until a second beep. If there's no first beep, let go and try again. Button positions vary by model.

  4. Panels with Fridge and Express Frz

    Open the fridge door, hold Fridge and press Express Frz 3 times. On some models you hold Fridge and Express Frz together for 3 seconds instead.

When to call an engineer

Only if none of these works for your panel. Your manual has the exact buttons for your model.

Checked against

Last reviewed September 2026. Manufacturers update their pages, and your manual is the final word.

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