What to check, in order
- Turn the washer off
Switch it off before anything else.
- Turn off the control lock
How you do it depends on the model. Your use & care guide shows how on yours.
When to call an engineer
Only if the code comes back with the control lock off. Within 30 days of installation, contact the installer; after that, schedule service.
Checked against
Last reviewed September 2026. Manufacturers update their pages, and your manual is the final word.