What to check, in order
- Let it finish
The machine normally sorts it out after a pause, so don't cancel the cycle.
- Use less detergent
Use the correct amount of HE (high-efficiency) detergent. Too much, or the wrong type, is almost always the cause.
- If the code won't go
Run Eco Drum Clean, or an empty 90°C cotton cycle with no detergent and no laundry, to flush out the residue.
When to call an engineer
Not needed.
Parts people end up buying
Only if the checks above point to a part. Match it to your model number first: it's on a label inside the door, around the door frame or on the back.
- HE laundry detergentSearch on Amazon
- Washing machine cleanerSearch on Amazon
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Checked against
- Samsung Ireland: what the codes on your washing machine mean
- Samsung US: washer error codes
- Samsung Australia: washing machine error codes
Last reviewed September 2026. Manufacturers update their pages, and your manual is the final word.