SAMSUNGWASHER

Samsung · Washing machine

Samsung UC error code

Power supply or voltage problem

The washer is getting power that's too high, too low or unsteady. It also shows as 9C1, 9C2, 9E1, 9E2 or 9H1.

Also shown as 9C1 9C2 9E1 9E2 9H1 PLo

Worth repairing?

Usually free

It's usually the supply, not the washer. Don't ignore a loose or scorched socket, though.

Can you do it yourself?

Very easy

About 5 minutes

Before you start

  • Unplug it before you touch anything inside.

What to check, in order

  1. Reset at the wall

    Switch off at the socket for 1 minute, then back on.

  2. Plug straight into the wall

    Don't use an extension lead or an adapter. Samsung US says the washer should ideally be on its own circuit.

  3. Check the plug and socket

    Look for scorch marks or a loose fit. If you find either, stop using that socket and call an electrician.

When to call an engineer

If the socket is fine and the code continues, call Samsung service. Call an electrician if other appliances on the same circuit misbehave too.

Checked against

Last reviewed September 2026. Manufacturers update their pages, and your manual is the final word.

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