What to do
- Test the sensor
It can be tested for continuity and replaced. Until then, wash temperatures won't be reliable.
When to call an engineer
If you'd rather not take panels off and use a multimeter.
Parts people end up buying
Only if the checks above point to a part. Match it to your model number first: it's on a label inside the door, around the door frame or on the back.
- NTC temperature sensorSearch on Amazon
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Quick answers
What does the E5 error code mean on a washing machine?
The water temperature sensor has failed, so the machine can't tell how hot the water is.
Can I fix E5 on a washing machine myself?
Moderate (panels off and a multimeter). Start with: test the sensor. If you'd rather not take panels off and use a multimeter.
Is E5 on a washing machine worth repairing?
Worth fixing. Worth fixing, though it isn't urgent. The machine still washes; it just can't be trusted to reach the temperature you set.
About this code
Unbranded and less common appliances don't publish one shared code list, so this page gives the most common meaning across makers. Your manual is the final word, and the model number that finds it is on a label inside the door, around the door frame or on the back.
Last reviewed October 2026.