What to check, in order
- Switch it off for a minute
Samsung US says to turn the dryer off for 60 seconds, then back on.
- Restart the cycle
For AC6 and AE6, Samsung UK suggests restarting the cycle.
When to call an engineer
If it comes back. Samsung UK says to contact its service centre for AC and AE: board and wiring faults are an engineer's job.
A repair visit will usually check the connectors and wiring first, then the control boards themselves.
- Note the model and serial number. They're on a label inside the door, around the door frame or on the back.
- Write down the exact code, and what the appliance was doing when it appeared.
- Check whether it's still under warranty. If it is, the repair may cost you nothing.
Checked against
- Samsung US: dryer error codes
- Samsung UK: tumble dryer information codes
- Samsung Australia: dryer information codes
Last reviewed September 2026. Manufacturers update their pages, and your manual is the final word.