SAMSUNGWASHER

Samsung · Washing machine

Samsung bE2 error code

A button is stuck

The washer thinks a button is being held down. bE1 (or 12E) is the power button; bE2 (or 14E) is one of the other buttons.

Also shown as bE1 12E 14E b2

Worth repairing?

Usually free

Cleaning usually sorts it. A damaged control panel is the only costly outcome.

Can you do it yourself?

Very easy

About 5 minutes

Before you start

  • Unplug it before you touch anything inside.

What to check, in order

  1. Unplug it

    Switch off at the wall.

  2. Press and clean the buttons

    Press each button a few times and clean around them. Sticky residue or a warped panel can hold a button down.

  3. Plug it back in

    See whether the code has gone.

When to call an engineer

If a button is physically damaged or the code keeps coming back.

Good to know

  • On some US models the same fault shows as E2 or 6E2. Plain bE, without a number, is a motor code on many models: see 3E.

Checked against

Last reviewed September 2026. Manufacturers update their pages, and your manual is the final word.

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