What to check, in order
- Press Cancel and let it cool
Wait for the heating element to cool before you go near the base.
- Check the cooker base
Make sure nothing has fallen into it. Put the inner pot in, or reseat it, and set the programme again.
- Check for scorching
If the pot was in place, look at its bottom for burnt-on food and clean it off.
- Add thin liquid
At least 1 cup (250 mL) for a 3-quart pot, 1½ cups (375 mL) for a 6-quart, 2 cups (500 mL) for an 8-quart and 2½ cups (625 mL) for a 10-quart.
When to call an engineer
If it comes back with the pot in place and enough liquid, contact Instant Brands Customer Care.
Checked against
- Instant Pot UK: Duo Plus with Whisper Quiet user manual (PDF)
- Instant Pot UK: Duo Nova user manual (PDF)
- Instant Pot: frequently asked questions
Last reviewed September 2026. Manufacturers update their pages, and your manual is the final word.